I should up for my scheduled service a full day late and explained that I had completely forgotten that I had made arrangements for the morning of the day before until late that afternoon. They understood and were very pleasant about taking care of me. I needed and oil change and a new sticker. I left the car and got a call a few hours later telling me the car was finished and I was all set. Not even charged an aggravation fee. I grew up in the Lower Mills neighborhood and Tom and that Sunoco always had a great reputation. As far as I'm concerned they earned it and they have shown they deserve it!