My experience was a pleasure from beginning to end. The Station is conveniently located near a Mattapan High Speed Trolley, so leaving my car there in the morning, and getting to work or home by the Red Line was quite easy. The staff persons there, from the receptionists to the mechanics, are friendly, courteous and extremely communicative. When they found a problem with the car, I received a phone call to ask me if I wanted the work done, with costs for the work, and length of time the work would take, which allowed me to make informed decisions. I was called right away when the car was ready for pick up. My car was ready the day after I brought it in, so I wasn't back-burnered at all, which was especially nice.Their opening hours start in the early morning and they close late making morning and evening drop off and pick up easy for us 9-5ers. The receipt documented all the labor and parts clearly, and also documented our AAA discount. This was our second time bringing our car there, but it won't be our last. In fact, I expect it will become our go-to service station for our Prius.